Revised Refund Policy Digitalguide 1st April 2022

Digitalguide private limited Refund Policy

Dear Clients
We have updated our refund policy with the effect from 1st April 2021 that once the project is moved in develop staging, we won’t refund single rupees which are paid by you. as we always communicate for the design & Development of the project via electronic media for the approval of every design & modulation of the project, please make a note of it that you might have the number of reasons to cancel the project we are not able to make the refund of the project. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted: (if applicable) Book with obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened. The payment terms for digital marketing are in 3-4 Months if you didn't get any prospective result which is a google page with that keyword, we are 100% assured you to make the refund in 30 days in your respective account. here we are regularly doing the marketing for your ranking but it's all about digital things which is in same for digital work Always give us a proper response to make it higher scalable on the ranking please do the needful work & get in touch with our tech team. Now here we are making the marketing from scratch you will get 100% genuine results with the suggested keyword for your brand/ business/ product. On the 1st day, we will optimise your website and the day after 60 days we can make & show progress toward the Ranking where you are listing high and traffic details of your website/ product & App, and Brand. making any payment request to you that make it online from the payment gateway while visiting our website pay online button in the service section to make the payment & give us a receipt of the payment via mail call your executive or directly you can reach out via +91 9661054866/7368902020 Monday to Friday 11:00 to 5:00 PM. any payment is out from the website it’s all responsibilities of the client that if it’s not get affect to the Digitalguide account.

Digital Marketing & web App Development Terms

For digital marketing make it fix the target keyword which is comfortable with your business once we accept it. We can't change the keyword till the end of the Digital marketing because it is part of a domain already signed with the services so it will impact the efforts & charges for marketing. For the web & App Development if you feel that my work is not completed on time in phase 1st you can ask the executive for clarification about the delay, If the answer is not satisfactory that you can change your mind to get a refund from our end. work refund policy is in the development phase that you can as in the 1st phase of the starting initiation of your quotation & request back for the refund. we assure you our support team will make your refund in 45-60 days from the date of cancellation of work in your respective account, But if you & we have reached the mid of the application with running/working of any development of API / backend that time you can understand why you are cancelling the project we can't give you any kind of refund for the application/Website/Software/ERP/CRM at the mid of development. hence we can’t process any kind of refund for your project because of any reason or any kind of uncertain situation between you & your project here we are clearing that in 1st phase of development you are satisfied with us but in the next development phase, you are cancelling the project that we can’t process further we are really sorry for your all your aspects related to project. If we are not able/capable to do this project we directly make your amount refunded in the next 7-10 days.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us .


Any alterations requested by the client after development has begun will incur extra development and regression testing time. Depending upon the alteration or change requested an average of 3 days extra development time per alteration should be allowed for. The 3-day average may not be indicative of the time required and can be extended commensurate with the time involved to implement said changes. Digital guide will not accept responsibility for any alterations performed by the client or any third party which may cause or induce errors within the quoted application. If Digitalguide software solutions are required to correct said alterations or errors resulting from said alterations, induced, injected or otherwise caused by parties other than digitalguide, the client will be charged at the hourly rate that is current for Digitalguide software solutions at the time said errors are to be fixed. This Site and these digitalguides. Terms and Conditions may be amended, revised, changed, updated or modified by Digitalguide software solution with or without notice. The Pricing depends on the project which completely varies with client to client Please review this link on a regular basis for changes. Continued use of this Site following any change to the digital guide Terms and Conditions constitutes your acceptance of any such change to the digitalguide Terms and Conditions.